Shipping
We are proud to offer Free shipping to the United States! Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the US.
How do you ship packages?
Packages are shipped from our warehouse located in California and are shipped through UPS and USPS.
Do you ship worldwide?
No, we currently only ship to the United States.
How long does shipping take?
Shipping takes 3-5 days, plus one day for processing.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 2-3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 3 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 3-5 days not including 1day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo Tycoon (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 14 days after the guaranteed period for delivery (3-5 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
This product is great! It works really well. I love that I can plug this straight into my phone. I don’t need any cords. The only downside is the charge for the actual device only helps my phone charge to one full battery. Before I need to charge the actual device. I still love this product!
It’s great for traveling without the USB cord and it’s perfect to put in your purse or pocket. It also charges my phone in minutes!!
Great charger with excellent battery life. Charged cell phone, iPhone, 4 times with this and it didn't make a dent.
Love this. Works amazing. It's small which to me is great. Just charge it and attach it to your iPhone and go.
Fantastic product!!! Works great! Recharges fast and is small enough to easily carry! Perfect!!
Love the product! The best part is you do not need to carry a cord with you.
Good for the price. Wish there was an indicator of how much battery was left.
Perfect for everyday. I charge It in my car , and use it as needed.
Wow!! Finally a light and convenient charger!!